We offer Fedex International and Swiss Post as our shipping options. It is up to the customer to decide wether they would like to use. 
For more information please visit the corresponding company website. 
​If you have any questions or concerns regarding the shipping options or anything else please contact us before you purchase.

We can not offer refunds for lost packages. 
​We are not responsible for the carriage of the package. 
Once the package leaves our head quarters it is not under our control  anymore nor is it our responsibility. 

Please understand that we have to write these rather harsh words. The truth is that we as a small business can not do anything more about this situation than you. We wish the global shipping situation was generally more affordable and more reliable. 
​